Privacy Policy
Last updated: January 3, 2026
Introduction
OnTime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and profile photo
- Booking Information: Salon preferences, appointment details, and service history
- Payment Information: We do not directly store credit card information; payments are processed through secure third-party payment processors
- Communications: Messages and correspondence with customer support
Information Collected Automatically
- Location Data: We collect your location to show nearby salons and services (only when the app is in use)
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features used, pages viewed, and time spent in the app
- Photos and Camera: Access to camera and photo library when you choose to upload profile pictures or share images
How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our app services
- Process and manage your bookings and appointments
- Send you notifications about your appointments and promotional offers
- Improve and personalize your experience
- Show nearby salons based on your location
- Communicate with you about updates and customer support
- Detect and prevent fraud and abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Salon Partners: To fulfill your booking requests
- Service Providers: Third-party companies that help us operate our app (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from promotional communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at mohamedfahmy1318@gmail.com
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can delete your account at any time from the Profile settings.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect information from children under 13.
Location Services
We use your location to:
- Show nearby salons and services
- Provide accurate directions to salon locations
- Improve service recommendations
You can disable location services in your device settings, but this may limit app functionality.
Push Notifications
We send push notifications for:
- Booking confirmations and reminders
- Promotional offers (you can opt-out)
- Important account updates
You can disable push notifications in your device settings.
Third-Party Services
Our app uses:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.